We want you to be happy with your purchase from IgnisArt Creative Design.
If you aren’t completely satisfied with your item please contact us so we can set things right.

Cancellations

If you order has not yet shipped you may cancel your order for a full refund.

Orders which have already shipped can not be cancelled.

Refunds

If your order has not yet shipped you will receive a full refund upon cancellation.

If there is a problem with an item you’ve received you can return it for a refund within 7 days of receiving as long as the item has not been worn, used, or damaged.
Please contact us prior to returning so we can work with you and provide return instructions as needed.

Refunds on returned items do not include the cost of shipping.